Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this Policy explaining our online information practices and the choices you can make about the way your information is collected and used. To make this Policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

By using this website, you consent to the collection and use of personal information by Hotel Maya and its owners as set out in this Privacy Policy.

The Information We Collect

This Policy applies to all information collected or submitted on the Hotel Maya (www.hotelmaya.com.my) website. On some pages, you can make room reservations, make enquiries, and register to receive information. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you send an e-card to a friend, you will need to submit the recipient's name and email address. In this circumstance, the types of personal information collected are:

• Name
• Email address

Children

As we cannot distinguish the age of persons who access our website, a blanket privacy policy is applied. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should email us at info@hotelmaya.com.my to remove the information and unsubscribe them from any promotional contact opportunities. Hotel Maya does not intend to nor does it seek to receive information from minors.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete the reservation or answer your query. We do not share this information with outside parties except to the extent necessary to complete that task.

We use return email addresses to answer the email we receive. Such email addresses are not used for any other purpose and are not shared with outside parties.

You can register on our website with your email if you would like to receive our special promotions and offers. Information you submit on our website will not be used for this purpose unless you fill out the Enquiry form or make a reservation.

If you would like to change your permission preference after registering for any of our contests or to unsubscribe from receiving our mailings or do not want us to share your email address with other parties, please email us at info@hotelmaya.com.my to unsubscribe.

You can also automatically "Unsubscribe" any time from any emails or e-newsletters you receive after registering through this website by emailing us at info@hotelmaya.com.my.

We use the information you provide about someone else when you are sending e-cards to your friends from our website. We do not share your friends’ information with outside parties. We may invite your friend to join our emailing list for our special promotions and offers.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out.

Our Commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

In addition, if you become aware of any security breach, please let us know as soon as possible by emailing us at info@hotelmaya.com.my.

We request that you do not share any of your personal information, such as passwords or personal identification numbers, with anyone. Your assistance will help us protect the privacy of your personal information. Please note that if you lose control of your password, you may lose substantial control over your personally identifiable information.

Hotel Maya will not be held responsible or liable in any manner for lapses in security caused by third-party accesses to your personal information supplied to us because of your failure to keep your personal information private.

However, you acknowledge and agree that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, notwithstanding any contrary provisions herein, expressed or implied, whilst we, namely Hotel Maya, will reasonably strive to protect your personal information as previously mentioned, none of us can ensure or warrant the security of any information you share with or furnish or transmit to us. As such you agree that all disclosure of your personal information to us is at your own risk, and none of us shall be responsible or liable in any manner to you or any other person for any loss, injury, damage, expenses, demands, claims, actions and/or proceedings incurred, suffered or sustained as a consequence thereof.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by emailing us your enquiry at info@hotelmaya.com.my. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

About Cookies

Many Web sites, including Hotel Maya, use cookie technology to help users navigate efficiently. When you make selections or set preferences on our site, our site will send a request to your Web browser to record some (but not all) of your selections in a "cookie" file. The cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information and you do not have to make the same selections repeatedly.

An example of how Hotel Maya uses cookies is in the Reservations area. If you log into our site, our site will set a cookie that records your login.

Hotel Maya does not use cookies to store personal information, such as credit-card numbers.
Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also usually set the browser not to accept cookies at all. However, to make your experience using Preview Travel as efficient as possible, we suggest that you allow your browser to accept cookies.

Links to other Sites

This website may contain links to other websites. Hotel Maya shall not be responsible or liable to you or any other person in any manner for any other websites including their respective privacy policies, practices and content.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time and will notify you by posting the amended version on this website.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +603 2711 8866 or send us an email at info@hotelmaya.com.my.

If you are happy with our Privacy Policy, why not sign up now via our Enquiry Form?

Make a Reservation Enquiry or Contact Us for assistance.