Careers

While striving for operational improvement, sustainable profitability and giving back to the community, we are just as committed to shaping our associates and providing them ample opportunities for advancement from within. 

If you have the right can do attitude, passion and commitment to always deliver your best, we would like to hear from you. Drop us an email if you are inquiring for.

Housekeeping Assistant

Department : Housekeeping

JOB SUMMARY
  • To handle the Housekeeping Administration Duties and the Communication Center.
 
ROLES AND RESPONSIBILITIES
  • To log in all incoming and outgoing calls and transmit them accordingly.
  • To control the movement of all the keys in the department.
  • To handle the Lost and Found items.
  • To control the Guest Supply Store and requisition.
  • To maintain systematic filing.
  • To update staff personal record.
  • To assist the Executive Housekeeper with her administration work.
  • To upkeep the entire office area.
  • To perform other related duties which may be assigned by the Executive Housekeeper.

 

EXPERIENCE
  • Minimum 1 years in the same or similar position.

Housekeeping Public Area Attendant

Department : Housekeeping

JOB SUMMARY
  • Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems

 

ROLES AND RESPONSIBILITIES
  • Cleans rooms, hallways and restrooms.
  • Cleans and maintains restaurants and banquet halls
  • To perform daily assigned tasks in toilets, lifts, back areas, terrace, etc.
  • To clean and maintain all equipment daily.
  • To follow up a special cleaning schedule given by the housekeeping control desk.
  • To report maintenance to supervisor/ housekeeping desk immediately.
  • Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner, trolleys, Scrubbing machine.
  • Responsible for maintaining a time schedule for cleaning of their areas.
  • Responsible for spring cleaning of their area as per the schedule is given to them.
  • Authorized to enter into offices for maintenance or other activities like pest control, shampooing of carpet etc.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Perform rotation cleaning duties (e.g. Dust Mop) as required

 

EXPERIENCE
  • No experience required, training will be provided.

Housekeeping Room Attendant

Department : Housekeeping

JOB SUMMARY

Housekeeping room attendants provide for the comfort of guests in hotels by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.

 

ROLES AND RESPONSIBILITIES
  • Stock and sort supplies
  • Vacuum, clean, dust and polish guest rooms
  • Make beds, change sheets, remove and replace used towels and toiletries
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. Dust Mop) as required

 

EXPERIENCE
  • No experience required, training will be provided.

Housekeeping Supervisor

Department : Housekeeping

JOB SUMMARY
  • To supervise and control the standards of cleanliness and sanitation in the Public Area, Back of the House and the Floors.

 

ROLES AND RESPONSIBILITIES
  • To prepare the daily work assignment for the Housekeeping personnel.
  • To ensure the Housekeeping personnel carry out their duties efficiently.
  • To check VIP and all rooms within his/her areas of duties.
  • To update the Housekeeping Coordinator on the status of the rooms to be transmitted to Front Office.
  • To report all irregularities to his/her superiors.
  • To ensure that all tools and equipment are as per standards required.
  • To update information in the log book for purpose of follow up or keep the others posted.
  • To perform other related duties as may be assigned by the executive Housekeeper.

 

EXPERIENCE

  • Minimum 3 years in the same or similar position.

Marcom Executive

Department : Marketing Communications

JOB SUMMARY
  • Promotional literature is of utmost importance to create awareness and remind the public of the hotel. In order to streamline and ensure uniformity on our Graphic standards, production of all hotel collateral should be channeled through the Marketing Communications department.
  • Produces visual and print materials as well as assist the Marketing Communications Manager in meeting deadlines for flyers, newsletters, advertisements, posters etc.

 

ROLES AND RESPONSIBILITIES
  • Design visuals for all hotel collaterals such as flyers, posters, newsletters etc
  • Design layout for press and magazine advertisements
  • Constantly implement new concepts for collaterals
  • Ensure logo, color and fonts are adhered to the Standard Graphics Manual.
  • Prepare and print all menus checked by F&B Manager
  • Produce floor plan for Catering Sales presentations
  • Assist to co-ordinate photography for F&B monthly promotions
  • Any additional duties that maybe delegated by the Director of Sales & Marketing
  • To achieve Marketing Plan Calendar Year as per dateline.
  • To achieve target of at least once a month by press release to be sent journalist ( Newspaper / Magazine )
  • To achieve targeted followers on hotel Facebook page on Instagram.
  • To apply stylish & modern concept for all hotel collaterals such as hotel brochure, magazine ad, newspaper ad etc.
  • To submit all jobs such as magazine/newspaper ad 2 days before the given dateline. For monthly promotion (Website update, plasma promo, channel zero, eBlast) to submit to.
  • To make sure all collaterals & printed materials arrive within a week before the date launched.

 

EXPERIENCE
  • Minimum 2 years of working experience in the related field

Sales Administrator

Department : Sales & Marketing / Administration

JOB SUMMARY
  • Manage telephone calls, e-mails facsimile transmissions, mails, message, car park ticket and general executive office administration.
  • Responsible for rendering secretarial and clerical services for the Sales Department.
  • Maintain calendar; ascertain which events require DOSM/ DOS presence.
  • Prepare itinerary, sales trip file, appointments and collaterals.
  • Prepare expenses report tools.
  • Complete expense reports after sales trip.
  • Prepared monthly report, attendance report, update the personal file and meal report.
  • Filing.
  • Updating and maintaining sales database.
  • Compiling hotel competitor reading and market information.
  • Maintaining appointment schedule for DOSM/ DOS.
  • Attending and taking minutes of weekly & monthly Business Review Meeting (BRM).

 

ROLES AND RESPONSIBILITIES
  • Manage the telephone system to receive incoming calls - establish caller’s identity, nature of business and forward to the DOSM / DOS, Assistant Director of Sales, Senior Sales Manager and Sales Manager.
  • Attend to facsimile transmissions, mails and messages and forward to the DOSM / DOS, Assistant Director of Sales, Senior Sales Manager and Sales Manager.
  • Prepares all corporate contracts and correspondence as required ensuring accurate and professional image.
  • Send faxes and attends to photocopy at set times daily.
  • Follows through telephone or walk in enquiries using own initiates requisition for approval of the absence of Sales Personnel.
  • Maintain adequate stock of office supplies and brochures and initiates requisition for approval of the DOSM / DOS.
  • Distributes interoffice correspondence as required.
  • Answers and handles telephone calls in the absence of Sales Personnel.
  • Files all correspondence and records according to the SOP. · Prepared all the itinerary and expenses for Sales Trip following by check list.

 

EXPERIENCE
  • Minimum 2 years of relevant experience.